English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation During a Compliance Check – English for Store Clerk – Advanced Level

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by

Michael Carter
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Compliance
Following rules or standards.
Apologize
Say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money returned to a customer.
Discount
A reduction in price.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Compliance
Apologize
Compensation
Refund
Discount
Say sorry for a mistake.
A reduction in price.
Following rules or standards.
Something given to make up for a problem.
Money returned to a customer.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Compliance” mean?
4. What does “Apologize” mean?
5. What does “Compensation” mean?
6. What does “Refund” mean?
7. What does “Discount” mean?

Practice more with this lesson: