Technical Support Request with a Difficult Client – English for Store Clerk – Medium Level

Michael is a store clerk helping Mia with a technical problem. Mia is upset and not clear about the issue. Michael tries to get more information to solve the problem.

🎧 Technical Support Request with a Difficult Client
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Vocabulary:

Charger: A device to give power to a phone.

Warranty: A promise to repair or replace a product.

Original: The first or real version of something.

Technical: Related to machines or technology.

Problem: Something that is not working right.


Practice more with this lesson:


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