Laura helps Paul learn how to guide customers step-by-step. They talk about handling busy times in the store. This helps Paul improve his sales skills.
Vocabulary:
Greet: To say hello to someone politely.
Feature: A special part or quality of something.
Policy: A rule or plan of action.
Return: To give back something you bought.
Step-by-step: Doing something one part at a time.
Practice more with this lesson:
