Handling Emergencies After a Service Failure – English for Store Clerk – Medium Level

Emma is a store clerk. She helps Daniel when there is a problem. They talk about what to do step by step.

🎧 Handling Emergencies After a Service Failure
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Vocabulary:

Order: A request to buy something.

Voucher: A paper that gives a discount or free item.

Delivery: The act of bringing goods to a place.

Problem: A situation that is not right or causes trouble.

Check: To look at something carefully to find out more.


Practice more with this lesson:


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