Emma is a store clerk. She helps Daniel when there is a problem. They talk about what to do step by step.
Vocabulary:
Order: A request to buy something.
Voucher: A paper that gives a discount or free item.
Delivery: The act of bringing goods to a place.
Problem: A situation that is not right or causes trouble.
Check: To look at something carefully to find out more.
Practice more with this lesson:

