William and Emily discuss problems with a new store clerk. They try to solve communication issues. The talk shows how to handle cultural differences at work.
Vocabulary:
Clerk: A person who works in a store.
Escalate: To make a problem more serious.
Translator: A person who changes one language into another.
Culture: The ideas and habits of a group of people.
Onboarding: The process of helping a new worker learn their job.
Practice more with this lesson:
