Customer Inquiry About a Product Issue – English for Store Clerk – Easy Level

Sarah helps David with a problem. David has questions about a product. Sarah checks details to help him.

🎧 Customer Inquiry About a Product Issue
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Vocabulary:

Receipt: A paper that shows you bought something.

Warranty: A promise to fix or replace a product.

Repair: To fix something that is broken.

Replacement: A new item instead of a broken one.

Screen: The part of a phone you look at.


Practice more with this lesson:


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