Handling a Customer Complaint and Solving a Misunderstanding – English for Software Developer – Medium Level

Kevin, a software developer, talks to Laura about a complaint. They discuss the problem and find a solution. Kevin explains the misunderstanding clearly.

🎧 Handling a Customer Complaint and Solving a Misunderstanding
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Vocabulary:

Complaint: A statement about a problem or bad situation.

Crash: When a program stops working suddenly.

Update: A new version of software with changes.

Fix: To repair or solve a problem.

Version: A specific form of software or app.


Practice more with this lesson:


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