Escalating a Software Issue Through Multiple Teams – English for Software Developer – Advanced Level

Emma is a software developer. She faces a problem and calls different teams to fix it. She needs to talk to the right people quickly.

🎧 Escalating a Software Issue Through Multiple Teams
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Vocabulary:

Escalate: To raise a problem to a higher level.

Bug: An error or problem in software.

Configuration: Settings or arrangements of a system.

Backend: The part of software that runs on the server.

Frontend: The part of software that users see and interact with.


Practice more with this lesson:


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