William and Emma talk about writing follow-up emails. They want to find the root causes of problems. They also discuss past work on social media posts.
Vocabulary:
Follow-up: An action done after something else to check progress
Campaign: A planned set of actions to achieve a goal
Caption: A short text under a picture or post
Post: A message or picture shared on social media
Timing: The choice of when to do something
Practice more with this lesson:
