Vocabulary Flashcards and Quiz of Planning Next Steps with a VIP Customer – English for Social Media Manager – Advanced Level

VIP
A very important person.
Refund
Money returned to a customer.
Delay
Something happening later than planned.
Loyalty
Being faithful to a brand or person.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Refund
Delay
Loyalty
Polite
Something happening later than planned.
Money returned to a customer.
Being faithful to a brand or person.
A very important person.
Showing good manners and respect.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “VIP” mean?
4. What does “Refund” mean?
5. What does “Delay” mean?
6. What does “Loyalty” mean?
7. What does “Polite” mean?

Practice more with this lesson: