English Lessons

Vocabulary Flashcards and Quiz of Handling Customer Inquiries with Limited Resources – English for Social Media Manager – Advanced Level

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by

Michael Carter
in
Escalate
to raise or increase the level of something
Resources
available staff, money, or tools to do work
Automation
use of machines or software to do tasks automatically
Complaint
a statement that something is wrong or bad
Prioritize
to arrange tasks by importance or urgency

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Resources
Automation
Complaint
Prioritize
to arrange tasks by importance or urgency
available staff, money, or tools to do work
to raise or increase the level of something
use of machines or software to do tasks automatically
a statement that something is wrong or bad

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Resources” mean?
5. What does “Automation” mean?
6. What does “Complaint” mean?
7. What does “Prioritize” mean?

Practice more with this lesson:


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