Vocabulary Flashcards and Quiz of Handling Customer Inquiries with Limited Resources โ€“ English for Social Media Manager โ€“ Advanced Level

Escalate
to raise or increase the level of something
Resources
available staff, money, or tools to do work
Automation
use of machines or software to do tasks automatically
Complaint
a statement that something is wrong or bad
Prioritize
to arrange tasks by importance or urgency

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Resources
Automation
Complaint
Prioritize
a statement that something is wrong or bad
use of machines or software to do tasks automatically
available staff, money, or tools to do work
to raise or increase the level of something
to arrange tasks by importance or urgency

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œResourcesโ€ mean?
5. What does โ€œAutomationโ€ mean?
6. What does โ€œComplaintโ€ mean?
7. What does โ€œPrioritizeโ€ mean?

Practice more with this lesson:


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