Vocabulary Flashcards and Quiz of Handling Complaints with Updates in Urgent Requests – English for Social Media Manager – Medium Level

Complaint
A statement about something wrong.
Shipment
Goods sent to customers.
Update
New information about a situation.
Trust
Belief in someone’s honesty.
Delay
When something happens late.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Shipment
Update
Trust
Delay
When something happens late.
A statement about something wrong.
Goods sent to customers.
Belief in someone’s honesty.
New information about a situation.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Shipment” mean?
5. What does “Update” mean?
6. What does “Trust” mean?
7. What does “Delay” mean?

Practice more with this lesson: