Vocabulary Flashcards and Quiz of Handling Complaints in a High-Stakes Meeting – English for Social Media Manager – Easy Level

Complaint
A statement that something is wrong or not good.
Reassure
To make someone feel less worried.
Sincere
Genuine and honest feelings.
Solution
A way to fix a problem.
Trust
Belief in someone’s honesty and reliability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Reassure
Sincere
Solution
Trust
To make someone feel less worried.
Belief in someone’s honesty and reliability.
A statement that something is wrong or not good.
Genuine and honest feelings.
A way to fix a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Reassure” mean?
5. What does “Sincere” mean?
6. What does “Solution” mean?
7. What does “Trust” mean?

Practice more with this lesson: