Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for Social Media Manager – Easy Level

Complaint
A statement that something is wrong.
Polite
Showing good manners and respect.
Solution
A way to fix a problem.
Busy
Having many things to do.
Calm
Not angry or upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Polite
Solution
Busy
Calm
Not angry or upset.
A way to fix a problem.
Showing good manners and respect.
A statement that something is wrong.
Having many things to do.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Polite” mean?
5. What does “Solution” mean?
6. What does “Busy” mean?
7. What does “Calm” mean?

Practice more with this lesson: