Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours โ€“ English for Social Media Manager โ€“ Easy Level

Complaint
A statement that something is wrong.
Polite
Showing good manners and respect.
Solution
A way to fix a problem.
Busy
Having many things to do.
Calm
Not angry or upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Polite
Solution
Busy
Calm
A statement that something is wrong.
Having many things to do.
Showing good manners and respect.
A way to fix a problem.
Not angry or upset.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œPoliteโ€ mean?
5. What does โ€œSolutionโ€ mean?
6. What does โ€œBusyโ€ mean?
7. What does โ€œCalmโ€ mean?

Practice more with this lesson:


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