Laura and Mark talk about problems with a new social media manager. They discuss how to fix the issues quickly. They want to keep the sales team working well.
Vocabulary:
Escalate: To increase or raise a problem to a higher level.
Onboarding: The process of introducing a new employee to a company.
Strategy: A plan of action to achieve a goal.
Report: A document that gives information about something.
Training: Teaching someone new skills or knowledge.
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