Mark, a social media manager, talks to Mia about unclear client requirements. He wants to send a polite email to reassure the client. They discuss how to write the email clearly.
Vocabulary:
Reassure: To make someone feel less worried
Requirements: Things that are needed or wanted
Clarification: More information to make something clear
Polite: Showing good manners and respect
Trust: Belief in someone’s honesty or ability
Practice more with this lesson:
