Mia is a social media manager. She handles many tasks and customer complaints at the same time. Kevin helps her find ways to manage objections well.
Vocabulary:
Complaint: A statement saying something is wrong.
Objection: A reason for disagreeing or refusing.
Priority: Something that is more important than others.
Template: A pre-made format to use again.
Support: Help or assistance given to someone.
Practice more with this lesson:
