Olivia is a social media manager. She talks with Daniel about a service problem. They need to fix the schedule for a customer.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Service: Work done to help someone.
Reschedule: To change the time of an event.
Customer: A person who buys goods or services.
Agree: To have the same opinion or accept something.
Practice more with this lesson:
