Mia and Daniel discuss a problem with a client’s social media post. They talk about what went wrong and how to fix it. They want to make sure the client is happy.
Vocabulary:
Expectations: What someone thinks will happen or wants
Feedback: Information about how good or bad something is
Tone: The mood or feeling in communication
Clarify: To make something clear or easier to understand
Draft: A first version of a piece of writing
Practice more with this lesson:
