Vocabulary Flashcards and Quiz of Handling Complaints by Clarifying Expectations – English for SEO Specialist – Easy Level

Complaint
A statement that something is wrong or not good.
Expectation
What someone thinks will happen.
Progress
Improvement or development over time.
Timeline
A schedule of when things will happen.
Clarify
To make something clear or easy to understand.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectation
Progress
Timeline
Clarify
To make something clear or easy to understand.
A schedule of when things will happen.
Improvement or development over time.
What someone thinks will happen.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Expectation” mean?
5. What does “Progress” mean?
6. What does “Timeline” mean?
7. What does “Clarify” mean?

Practice more with this lesson: