William and Emily work as SEO specialists. They discuss how to handle a difficult client. They focus on asking good follow-up questions.
Vocabulary:
Client: A person or company who buys services.
Keywords: Important words used to find information online.
Report: A document that gives information about work.
Follow-up: An action done after something to get more details.
Schedule: To plan a time for an event or meeting.
Practice more with this lesson:
