Daniel, an SEO specialist, faces a resource problem. He must apologize and offer help to Anna, a client. They talk about the issue and find a solution.
Vocabulary:
Apologize: To say sorry for a mistake.
Compensation: Something given to make up for a problem.
Resource: Something used to help do a job.
Discount: A reduction in price.
Emergency: A sudden serious problem needing quick action.
Practice more with this lesson:
