Mia and William talk about writing emails. They discuss how to document the onboarding process. This helps new security guards understand their tasks.
Vocabulary:
Onboarding: The process of welcoming and training new staff.
Schedule: A plan of when tasks or events happen.
Rules: Instructions or laws to follow.
Contact: A person you can reach for help.
Draft: A first version of a written document.
Practice more with this lesson:

