Vocabulary Flashcards and Quiz of Writing Emails After a Service Failure – English for Security Guard – Advanced Level

Apologize
to say sorry for a mistake
Service
work done to help others
Failure
when something does not work
Polite
showing good manners
Repair
to fix something broken

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Service
Failure
Polite
Repair
when something does not work
to say sorry for a mistake
to fix something broken
showing good manners
work done to help others

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Service” mean?
5. What does “Failure” mean?
6. What does “Polite” mean?
7. What does “Repair” mean?

Practice more with this lesson: