Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources - English for Security Guard - Medium Level

Complaint

A statement about a problem or bad situation.

Resource

Something used to help solve a problem.

Root cause

The main reason for a problem.

Patient

Able to wait without getting angry.

Teamwork

Working together to achieve a goal.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Resource

Root cause

Patient

Teamwork

Able to wait without getting angry.

Working together to achieve a goal.

Something used to help solve a problem.

A statement about a problem or bad situation.

The main reason for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Resource” mean?

5. What does “Root cause” mean?

6. What does “Patient” mean?

7. What does “Teamwork” mean?

Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources – English for Security Guard – Medium Level