English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources – English for Security Guard – Medium Level

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by

Michael Carter
in
Complaint
A statement about a problem or bad situation.
Resource
Something used to help solve a problem.
Root cause
The main reason for a problem.
Patient
Able to wait without getting angry.
Teamwork
Working together to achieve a goal.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Resource
Root cause
Patient
Teamwork
The main reason for a problem.
Able to wait without getting angry.
A statement about a problem or bad situation.
Something used to help solve a problem.
Working together to achieve a goal.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Resource” mean?
5. What does “Root cause” mean?
6. What does “Patient” mean?
7. What does “Teamwork” mean?

Practice more with this lesson: