Vocabulary Flashcards and Quiz of Handling Complaints and Setting Priorities After Service Failure - English for Security Guard - Advanced Level

Complaint

A statement that something is wrong or not satisfactory.

Priority

Something that is more important than other things.

Urgent

Needing quick action or attention.

Professional

Showing skill and good behavior in a job.

Report

A written or spoken description of a situation.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Priority

Urgent

Professional

Report

Something that is more important than other things.

Showing skill and good behavior in a job.

A written or spoken description of a situation.

Needing quick action or attention.

A statement that something is wrong or not satisfactory.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Priority” mean?

5. What does “Urgent” mean?

6. What does “Professional” mean?

7. What does “Report” mean?

Vocabulary Flashcards and Quiz of Handling Complaints and Setting Priorities After Service Failure – English for Security Guard – Advanced Level