Daniel is a security guard. He helps Mia, a VIP customer. Mia has a complaint and Daniel guides her step-by-step.
Vocabulary:
Complaint: A statement about a problem or bad situation.
Reserved: Kept for a particular person or purpose.
Patrol: To watch or guard an area regularly.
Report: A written or spoken description of an event.
Immediately: Without any delay; right away.
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