Michael is a security guard meeting clients during a system outage. He listens to their concerns and explains the situation calmly. They discuss how to stay safe until the system works again.
Vocabulary:
Outage: A time when a system is not working.
Patrol: To watch an area to keep it safe.
Manual: Done by hand, not by a machine.
Suspicious: Causing doubt or mistrust.
Technician: A person who fixes machines or systems.
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