Vocabulary Flashcards and Quiz of Writing Apology Emails with Compensation – English for Sales Executive – Easy Level

Apology
A statement saying sorry for a mistake.
Compensation
Something given to make up for a problem.
Feedback
Information about how good or bad something is.
Refund
Money given back to a customer.
Issue
A problem or concern.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apology
Compensation
Feedback
Refund
Issue
A statement saying sorry for a mistake.
Something given to make up for a problem.
Money given back to a customer.
Information about how good or bad something is.
A problem or concern.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apology” mean?
4. What does “Compensation” mean?
5. What does “Feedback” mean?
6. What does “Refund” mean?
7. What does “Issue” mean?

Practice more with this lesson:


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