English Lessons

Vocabulary Flashcards and Quiz of Identifying Root Causes in Customer Inquiries โ€“ English for Sales Executive โ€“ Medium Level

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by

Michael Carter
in
Root cause
The main reason for a problem.
Complaint
A statement about something wrong.
Delivery
The act of bringing goods to customers.
Defect
A fault or problem in a product.
Presentation
A talk or display to share information.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Complaint
Delivery
Defect
Presentation
The act of bringing goods to customers.
A statement about something wrong.
A fault or problem in a product.
The main reason for a problem.
A talk or display to share information.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRoot causeโ€ mean?
4. What does โ€œComplaintโ€ mean?
5. What does โ€œDeliveryโ€ mean?
6. What does โ€œDefectโ€ mean?
7. What does โ€œPresentationโ€ mean?

Practice more with this lesson:


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