English Lessons

Vocabulary Flashcards and Quiz of Identifying Root Causes in Customer Inquiries – English for Sales Executive – Medium Level

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by

Michael Carter
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Root cause
The main reason for a problem.
Complaint
A statement about something wrong.
Delivery
The act of bringing goods to customers.
Defect
A fault or problem in a product.
Presentation
A talk or display to share information.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Complaint
Delivery
Defect
Presentation
A fault or problem in a product.
A statement about something wrong.
The main reason for a problem.
A talk or display to share information.
The act of bringing goods to customers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Complaint” mean?
5. What does “Delivery” mean?
6. What does “Defect” mean?
7. What does “Presentation” mean?

Practice more with this lesson: