Vocabulary Flashcards and Quiz of Handling Objections After a Service Failure – English for Sales Executive – Medium Level

Service
work done to help customers
Complaint
a statement about a problem
Delivery
bringing goods to a place
Frustration
feeling upset because of problems
Improve
to make something better

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Complaint
Delivery
Frustration
Improve
bringing goods to a place
feeling upset because of problems
a statement about a problem
to make something better
work done to help customers

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service” mean?
4. What does “Complaint” mean?
5. What does “Delivery” mean?
6. What does “Frustration” mean?
7. What does “Improve” mean?

Practice more with this lesson:


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