Vocabulary Flashcards and Quiz of Handling Complaints with VIP Customers – English for Sales Executive – Advanced Level

Complaint
A statement about a problem or issue.
Delay
When something happens later than planned.
Prioritize
To treat something as more important.
Update
To give the latest information.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Prioritize
Update
Customer
A statement about a problem or issue.
A person who buys goods or services.
When something happens later than planned.
To give the latest information.
To treat something as more important.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Prioritize” mean?
6. What does “Update” mean?
7. What does “Customer” mean?

Practice more with this lesson: