English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources – English for Sales Executive – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Delivery
The act of bringing goods to a place.
Schedule
A plan showing times for events or tasks.
Apologize
To say sorry for a mistake or problem.
Staff
People who work for a company or organization.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delivery
Schedule
Apologize
Staff
To say sorry for a mistake or problem.
People who work for a company or organization.
The act of bringing goods to a place.
A statement that something is wrong or not good.
A plan showing times for events or tasks.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delivery” mean?
5. What does “Schedule” mean?
6. What does “Apologize” mean?
7. What does “Staff” mean?

Practice more with this lesson:


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