English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Managing Tasks Professionally โ€“ English for Sales Executive โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Replacement
A new item given instead of a damaged one.
Case
A situation or problem to be solved.
Details
Specific information about something.
Hold
To wait on the phone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Replacement
Case
Details
Hold
Specific information about something.
To wait on the phone.
A situation or problem to be solved.
A statement about something wrong or bad.
A new item given instead of a damaged one.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œReplacementโ€ mean?
5. What does โ€œCaseโ€ mean?
6. What does โ€œDetailsโ€ mean?
7. What does โ€œHoldโ€ mean?

Practice more with this lesson:


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