English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Managing Tasks Professionally – English for Sales Executive – Medium Level

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by

Michael Carter
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Complaint
A statement about something wrong or bad.
Replacement
A new item given instead of a damaged one.
Case
A situation or problem to be solved.
Details
Specific information about something.
Hold
To wait on the phone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Replacement
Case
Details
Hold
A new item given instead of a damaged one.
To wait on the phone.
Specific information about something.
A statement about something wrong or bad.
A situation or problem to be solved.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Replacement” mean?
5. What does “Case” mean?
6. What does “Details” mean?
7. What does “Hold” mean?

Practice more with this lesson: