Vocabulary Flashcards and Quiz of Handling Complaints and Delegating Tasks – English for Sales Executive – Easy Level

Complaint
A statement that something is wrong or bad.
Delegate
To give a task to someone else.
Delivery
The act of bringing goods to a customer.
Apology
Saying sorry for a mistake or problem.
Solution
A way to fix a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delegate
Delivery
Apology
Solution
A statement that something is wrong or bad.
Saying sorry for a mistake or problem.
To give a task to someone else.
A way to fix a problem.
The act of bringing goods to a customer.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delegate” mean?
5. What does “Delivery” mean?
6. What does “Apology” mean?
7. What does “Solution” mean?

Practice more with this lesson:


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