English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Confirming Next Steps โ€“ English for Sales Executive โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement about something wrong.
Delay
When something happens late.
Refund
Money given back for a problem.
Update
To give new information.
Fault
Responsibility for a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Refund
Update
Fault
Money given back for a problem.
Responsibility for a problem.
To give new information.
A statement about something wrong.
When something happens late.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œUpdateโ€ mean?
7. What does โ€œFaultโ€ mean?

Practice more with this lesson:


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