English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Confirming Next Steps – English for Sales Executive – Easy Level

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by

Michael Carter
in
Complaint
A statement about something wrong.
Delay
When something happens late.
Refund
Money given back for a problem.
Update
To give new information.
Fault
Responsibility for a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Refund
Update
Fault
When something happens late.
To give new information.
Responsibility for a problem.
Money given back for a problem.
A statement about something wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Refund” mean?
6. What does “Update” mean?
7. What does “Fault” mean?

Practice more with this lesson:


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