Vocabulary Flashcards and Quiz of Clarifying Expectations with a Difficult Client – English for Sales Executive – Advanced Level

Expectations
What someone thinks will happen or wants.
Concern
A worry or problem someone has.
Support
Help or assistance provided to customers.
Contract
A written agreement between two parties.
Delivery
The act of bringing goods to a place.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Expectations
Concern
Support
Contract
Delivery
A written agreement between two parties.
What someone thinks will happen or wants.
A worry or problem someone has.
The act of bringing goods to a place.
Help or assistance provided to customers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Expectations” mean?
4. What does “Concern” mean?
5. What does “Support” mean?
6. What does “Contract” mean?
7. What does “Delivery” mean?

Practice more with this lesson: