English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in a Phone Call – English for Sales Executive – Advanced Level

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by

Michael Carter
in
Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Delivery
the act of bringing goods to a place
Discount
a reduction in price
Patience
the ability to wait without getting upset

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Delivery
Discount
Patience
to say sorry for a mistake
the act of bringing goods to a place
the ability to wait without getting upset
something given to make up for a problem
a reduction in price

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Delivery” mean?
6. What does “Discount” mean?
7. What does “Patience” mean?

Practice more with this lesson:


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