Anna and Robert talk about a problem during onboarding. They discuss how to handle the issue with a new sales executive. They decide to escalate the problem to find a solution.
Vocabulary:
Onboarding: The process of introducing a new employee to a job.
Escalate: To raise a problem to a higher level for help.
Support: Help or assistance given to someone.
Training: Teaching or learning new skills.
Manager: A person who is in charge of a team or work.
Practice more with this lesson:
