English Lessons

Vocabulary Flashcards and Quiz of Writing Clear Emails to a VIP Customer – English for Retail Manager – Medium Level

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by

Michael Carter
in
VIP
A very important person or customer
Expectations
What someone thinks will happen
Clarity
Being clear and easy to understand
Polite
Showing good manners and respect
Confusion
A state of not understanding something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Expectations
Clarity
Polite
Confusion
A state of not understanding something
What someone thinks will happen
A very important person or customer
Showing good manners and respect
Being clear and easy to understand

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “VIP” mean?
4. What does “Expectations” mean?
5. What does “Clarity” mean?
6. What does “Polite” mean?
7. What does “Confusion” mean?

Practice more with this lesson: