English Lessons

Vocabulary Flashcards and Quiz of Handling Emergencies with Customer Complaints โ€“ English for Retail Manager โ€“ Easy Level

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by

Michael Carter
in
Refund
Money given back for a product.
Policy
A rule or plan of action.
Approve
To agree or allow something.
Exchange
To give one thing and get another.
Complaint
A statement that something is wrong.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Policy
Approve
Exchange
Complaint
To give one thing and get another.
A rule or plan of action.
Money given back for a product.
To agree or allow something.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRefundโ€ mean?
4. What does โ€œPolicyโ€ mean?
5. What does โ€œApproveโ€ mean?
6. What does โ€œExchangeโ€ mean?
7. What does โ€œComplaintโ€ mean?

Practice more with this lesson:


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