English Lessons

Vocabulary Flashcards and Quiz of Handling Customer Complaints Professionally – English for Retail Manager – Advanced Level

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by

Michael Carter
in
Feedback
Information about a product or service from customers
Receipt
A paper that shows proof of purchase
Complaint
A statement that something is wrong or not good
Charge
To fill a battery with power
Value
To appreciate or consider important

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Receipt
Complaint
Charge
Value
To appreciate or consider important
A statement that something is wrong or not good
Information about a product or service from customers
To fill a battery with power
A paper that shows proof of purchase

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Receipt” mean?
5. What does “Complaint” mean?
6. What does “Charge” mean?
7. What does “Value” mean?

Practice more with this lesson: