Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources – English for Retail Manager – Easy Level

Complaint
A statement about something wrong.
Resource
Something useful for work or help.
Root cause
The main reason for a problem.
Feedback
Information about how good or bad something is.
Train
To teach skills or knowledge.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Resource
Root cause
Feedback
Train
Information about how good or bad something is.
A statement about something wrong.
The main reason for a problem.
To teach skills or knowledge.
Something useful for work or help.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Resource” mean?
5. What does “Root cause” mean?
6. What does “Feedback” mean?
7. What does “Train” mean?

Practice more with this lesson:


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