English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with a Difficult Client – English for Retail Manager – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Refund
Money given back for a bad product.
Product
Something made to sell or buy.
Solution
A way to fix a problem.
Trust
To believe someone or something is good.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Refund
Product
Solution
Trust
To believe someone or something is good.
Something made to sell or buy.
A way to fix a problem.
Money given back for a bad product.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Refund” mean?
5. What does “Product” mean?
6. What does “Solution” mean?
7. What does “Trust” mean?

Practice more with this lesson:


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