English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with a Difficult Client โ€“ English for Retail Manager โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Refund
Money given back for a bad product.
Product
Something made to sell or buy.
Solution
A way to fix a problem.
Trust
To believe someone or something is good.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Refund
Product
Solution
Trust
Money given back for a bad product.
A statement that something is wrong.
To believe someone or something is good.
A way to fix a problem.
Something made to sell or buy.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œRefundโ€ mean?
5. What does โ€œProductโ€ mean?
6. What does โ€œSolutionโ€ mean?
7. What does โ€œTrustโ€ mean?

Practice more with this lesson:


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