English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Following Up – English for Retail Manager – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Shipment
Goods sent from one place to another.
Damaged
Harmed or broken.
Repair
To fix something that is broken.
Replacement
Something that takes the place of another.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Shipment
Damaged
Repair
Replacement
To fix something that is broken.
Goods sent from one place to another.
Harmed or broken.
A statement that something is wrong.
Something that takes the place of another.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Shipment” mean?
5. What does “Damaged” mean?
6. What does “Repair” mean?
7. What does “Replacement” mean?

Practice more with this lesson: