English Lessons

Vocabulary Flashcards and Quiz of Escalating a Service Issue with Clients – English for Retail Manager – Advanced Level

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by

Michael Carter
in
Escalate
To increase or raise to a higher level
Service
Work done to help or serve customers
Issue
A problem or concern
Client
A person who buys goods or services
Patience
The ability to wait calmly without anger

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Service
Issue
Client
Patience
The ability to wait calmly without anger
To increase or raise to a higher level
Work done to help or serve customers
A problem or concern
A person who buys goods or services

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Service” mean?
5. What does “Issue” mean?
6. What does “Client” mean?
7. What does “Patience” mean?

Practice more with this lesson: