Vocabulary Flashcards and Quiz of Escalating a Service Issue with Clients โ€“ English for Retail Manager โ€“ Advanced Level

Escalate
To increase or raise to a higher level
Service
Work done to help or serve customers
Issue
A problem or concern
Client
A person who buys goods or services
Patience
The ability to wait calmly without anger

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Service
Issue
Client
Patience
A problem or concern
Work done to help or serve customers
The ability to wait calmly without anger
To increase or raise to a higher level
A person who buys goods or services

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œServiceโ€ mean?
5. What does โ€œIssueโ€ mean?
6. What does โ€œClientโ€ mean?
7. What does โ€œPatienceโ€ mean?

Practice more with this lesson:


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