English Lessons

Vocabulary Flashcards and Quiz of Closing a Conversation After Negative Feedback – English for Retail Manager – Easy Level

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by

Michael Carter
in
Refund
Money given back for a returned product.
Exchange
Giving one product back to get another.
Feedback
Comments about a product or service.
Polite
Showing good manners and respect.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Exchange
Feedback
Polite
Customer
Showing good manners and respect.
A person who buys goods or services.
Money given back for a returned product.
Giving one product back to get another.
Comments about a product or service.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Refund” mean?
4. What does “Exchange” mean?
5. What does “Feedback” mean?
6. What does “Polite” mean?
7. What does “Customer” mean?

Practice more with this lesson:


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