Vocabulary Flashcards and Quiz of Closing a Conversation After Negative Feedback - English for Retail Manager - Easy Level

Refund

Money given back for a returned product.

Exchange

Giving one product back to get another.

Feedback

Comments about a product or service.

Polite

Showing good manners and respect.

Customer

A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Refund

Exchange

Feedback

Polite

Customer

Money given back for a returned product.

A person who buys goods or services.

Showing good manners and respect.

Comments about a product or service.

Giving one product back to get another.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Refund” mean?

4. What does “Exchange” mean?

5. What does “Feedback” mean?

6. What does “Polite” mean?

7. What does “Customer” mean?

Vocabulary Flashcards and Quiz of Closing a Conversation After Negative Feedback – English for Retail Manager – Easy Level