Vocabulary Flashcards and Quiz of Closing a Complaint Professionally Under Pressure – English for Retail Manager – Easy Level

Complaint
A statement about something wrong.
Delay
When something is late.
Frustration
Feeling upset or annoyed.
Fix
To make something right.
Contact
To communicate with someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Frustration
Fix
Contact
To make something right.
To communicate with someone.
When something is late.
A statement about something wrong.
Feeling upset or annoyed.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Frustration” mean?
6. What does “Fix” mean?
7. What does “Contact” mean?

Practice more with this lesson: