English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Phone Calls โ€“ English for Retail Manager โ€“ Easy Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back to a customer.
Order
A request to buy something.
Inform
To tell someone about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Order
Inform
Something given to make up for a problem.
To say sorry for a mistake.
A request to buy something.
To tell someone about something.
Money given back to a customer.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œOrderโ€ mean?
7. What does โ€œInformโ€ mean?

Practice more with this lesson:


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