English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Phone Calls – English for Retail Manager – Easy Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back to a customer.
Order
A request to buy something.
Inform
To tell someone about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Order
Inform
Money given back to a customer.
To say sorry for a mistake.
To tell someone about something.
Something given to make up for a problem.
A request to buy something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Order” mean?
7. What does “Inform” mean?

Practice more with this lesson:


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