Training New Staff with a Difficult Client – English for Retail Manager – Easy Level

William trains Mia on how to handle a difficult client. They check the client’s details carefully. This helps Mia learn how to work well with customers.

🎧 Training New Staff with a Difficult Client
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Vocabulary:

Client: A person who buys goods or services.

Verify: To check if something is true or correct.

Polite: Showing good manners and respect.

Address: The place where someone lives.

Order: A request to buy something.


Practice more with this lesson:


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